Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

In the event of high order volume or unforeseen delays, processing times may be extended. Customers will be notified if a significant delay occurs.

Shipping Methods and Delivery Times

Delivery times vary depending on the destination and shipping method selected at checkout. Estimated delivery times are provided for reference only and are not guaranteed.

Typical delivery estimates:

• Domestic Orders: 3–10 business days
• International Orders: 7–30 business days

Actual delivery times may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.

Order Tracking

When available, tracking information will be provided via email once the order has been shipped.

Please allow up to 48 hours for tracking information to become active.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

International Shipping

International shipments may be subject to customs inspections, duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.

Contact Us

If you have any questions regarding this Shipping Policy, please contact our customer support team.

Email: jhonstevenson@proton.me

We appreciate your business and thank you for choosing our store.